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1. Contact details
Gastroglanz GmbH
Clemens-Holzmeister-Straße 1
6020 Innsbruck
Company Register Number FN286267g

Pierre Pollendinger
Tel.: +43 (0) 650 / 6358763

2.    Protection of an individual’s personal data 
In accordance with Article 13 GDPR, Gastroglanz GmbH informs users on data processing and its legal foundation. This involves the contractual relationship and approval.

Only personal data which is required for contract fulfilment and completion is collected as well as data which is provided voluntarily.

Gastroglanz GmbH processes your personal data in accordance with the GDPR on the basis of laws, the contract or your permission.

3.    Type of processed data
The only personal data which we process is that which you have provided us with for the contractual or pre-contractual relationship (e.g. orders) – this includes, for example, your surname, address, e-mail, telephone number, date of birth. We also save all the data of our communication such as order history, your enquiries, contracts, ordered services etc.

4.    Purpose and legal basis of processing
When contacting us via our website, sending an enquiry or placing an order, registering for our newsletter or using our services in any other way, any data provided by you in a form is saved. If an enquiry or order is cancelled, data is also saved.

We process your personal data to fulfil our pre-contractual obligations such as responding to your queries, fulfilling the contract and associated services such as orders and the provision of services as well as the fulfilment of our legal oblations.
The legal basis for the data processing is therefore the contract or pre-contractual relationship as well as Austrian law in so far as this involves legal obligations to store data. If processing is not required for contractual purposes it will occur based on your agreement.

5.    Newsletter and advertising mailing
If you have given permission for this, your data will also be used for advertising and information purposes for example for the sending of newsletters and offers or invitations to enter competitions. You may cancel this at any time by sending us an e-mail and we will then delete your e-mail address from our newsletter system.

6.    Data retention
Your data will only be saved until the fulfilment of the above-mentioned purpose for as long as this is required for legal data retention obligations or for the safeguarding of legitimate interests such as the defence of damage claims.

Furthermore, your data is only stored until your permission is revoked with your agreement. Even with your agreement we are not obliged to store the data long-term and can therefore delete your data at any time.

7.    Forwarding of data
Your data is only forwarded to third parties, particularly external service providers such as IT companies, accountants or bookkeepers, if required for contract fulfilment or pre-contractual measures. Data may also be forwarded to lawyers or authorities if this is required for the safeguarding of our legitimate interests.

Contract worker agreements in the context of Article 28 GDPR are finalised with service providers.

Data forwarding and storage occurs by means of the servers of our IT providers and payment service providers in the EU / EEA. Data is not forwarded to third countries.

8.    Data security
We take appropriate precautions and technical and organisational measures corresponding to the latest technology for the protection of your personal data.

However, despite our efforts, it is still possible that information which you have sent us via the internet or other telecommunication networks may be seen and used by others. We cannot assume liability for such an unauthorised use of your data by third parties.

9.    Your rights
As the individual concerned you have the right to request information on your stored personal data, its origin and recipient and the purpose of data processing at any time. You are also entitled to the correction, data transmission, cancellation, restriction of processing as well as blocking or deletion of incorrectly / illegitimately processed data. You may revoke permission given for the use of your personal data at any time.

Your request can be fulfilled as long as this is not contrary to any laws, agreements or authorised interests of those responsible.

Please inform us if your personal details change. Requests concerning information, deletion, correction, objection and / or data forwarding, the latter in so far as this does not involve excess additional work or costs, can be sent to the above address of the person responsible.

If you think that we have not processed your data in accordance with current data protection laws or that your that protection rights have been infringed in any other way, please notify us so that we can investigate this further. You can also lodge a complaint with the relevant controlling authority – in Austria this is the Data Protection Authority.

10.    Additional data privacy statement website + cookie pop-up

10.1.    Server log files
Access data: the website operator collects data on each website visit and stores this as “server log files”. The following data is recorded:

The data which is collected is only used for statistical evaluations and optimisation of the website. If, however, there is evidence of an unlawful use, the website operator reserves the right to subsequently examine the server log files.

10.2.     Cookies
Our website uses cookies which are small text files which are stored on your end device by the browser. These do not do any damage.

We use cookies to make our website as user-friendly as possible. Some cookies remain stored on your end device until you delete them. They allow us to identify your browser the next time you visit our website.

If you reject or deactivate cookies it may restrict your use of our website.

10.3.    Google Analytics
This website uses Google Analytics, a website analysis service operated by Google Inc. (“Google”). Google Analytics uses so-called cookies, text files which are stored on your computer and enable an analysis of your use of the website. The information created by the cookie on your use of this website (including your IP address) is transferred to a Google server in the USA where it is stored. Google will use this information to analyse your use of the website, compile reports on website use for the website operator and perform further services associated with website and internet use. Google may also forward this information to third parties in so far as this is legally required or if third parties are processing this data on behalf of Google. Under no circumstances will Google associate your IP address with other data from Google. You can prevent the use of cookies with a setting in your browser software although we would like to point out that you may then not be able to use all functions of this website. By using this website, you agree to the processing of your collected data by Google in the aforementioned way and for the aforementioned purpose.

10.4.    AdWords Remarketing
The provider uses the Google Inc. (“Google”) remarketing or “Similar target groups” function on the website. This enables the provider to address website users with advertising suited to them by displaying personalised, interest-related advertising to the website user when he visits other websites in the Google Display network. Google uses cookies for the analysis of website use which forms the basis for creating interest-related advertising. For this, Google stores a small file with a numerical sequence in the website user’s browser. Website visits as well as anonymised data on the use of the website are recorded via this number. The website user’s personal data is not saved. If you then visit another website in the Google Display network, advertising will be displayed to you which will most likely be linked to products and information fields which you viewed earlier. You can permanently deactivate Google’s use of cookies by following the below link and downloading and installing the plugin here:

10.5.    Use of Facebook Pixel and conversion tracking
With your permission we use the “visitor activity pixel” of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) on our website.

With Facebook pixel we can track user activity after a user has seen or clicked on a Facebook advertisement. This aims to optimally track the effectiveness of Facebook’s advertisements and to act strategically in keeping with this. The recorded data is anonymised which means we cannot see the personal data of individual users. Facebook stores and processes this data and links this with your Facebook account. The social media platform uses this data for its own advertising purposes in accordance with Facebook’s guidelines on data use

10.6.    Facebook plugins
This website uses plugins of the social network operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").

If you visit one of the website pages with such a plugin, a connection will be established to the Facebook servers and hereby the plugin will be displayed on the website by notifying your browser. The Facebook server will be informed on the website pages you have visited. Facebook allocates this information to your personal account. Information on your use of the information plug-in functions (e.g. clicking on the “Like” button, posting a comment) will also be linked to your Facebook account. You can prevent this association by logging out of your account.

Further information on the collection and use of data by Facebook is available on Facebook’s data protection statement.

10.7.    Instagram plugin
The website incorporates Instagram functions. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you have an Instagram account you can link the content of our website with your profile. With this, Instagram will link your visit to our website to your account. As provider of the website, we do not know the content of the sent data or how Instagram uses this.

Further information on this is available on Instagram’s data privacy statement:

The content of this document is protected by copyright and any use excluded. This is regularly checked by corresponding programmes.